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PSPO I — Practice Question

3 Key Focuses for Scrum Product Owners to Deliver Value

Question

What three things might a Scrum Product Owner focus on to ensure the product delivers value?(choose the best three answers)

Options

  • A. How quickly or easily the product can be absorbed and used by its customers.
  • B. Velocity is increasing over time.
  • C. How much of the functionality of the product is being used.
  • D. Direct customer feedback.
  • E. Minimizing changes to project scope.

Answer

  • A. How quickly or easily the product can be absorbed and used by its customers.
  • C. How much of the functionality of the product is being used.
  • D. Direct customer feedback.

Explanation

As a Scrum Product Owner, your primary focus should be on ensuring the product delivers maximum value to users and stakeholders. This can be achieved by closely monitoring user adoption and feedback, as well as analyzing which product functionalities are most utilized. By gathering and acting on direct customer feedback, you can make informed decisions to enhance the product and better meet user needs. Understanding these key Agile principles is crucial for effective Scrum practice and preparation for the PSPO I certification exam.

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Show Detailed Analysis
A. How quickly or easily the product can be absorbed and used by its customers is crucial as it directly impacts user satisfaction and adoption rates. A Product Owner must prioritize usability to ensure that the product meets customer needs effectively. C. How much of the functionality of the product is being used helps the Product Owner understand which features are valuable and which are not, guiding future development efforts to enhance value delivery. D. Direct customer feedback is essential for iterative improvement. The Product Owner should actively seek and incorporate customer insights to refine the product, ensuring it aligns with user expectations and market demands. In contrast, options like velocity and minimizing changes do not focus on delivering actual customer value; they reflect internal team metrics that might not translate to customer satisfaction or market success.
Why Other Options Are Wrong
{'B': 'Velocity is increasing over time may indicate improved team performance, but it does not guarantee that the product is delivering value to customers. Velocity is an internal measure and does not focus on customer outcomes. Teams can be fast yet produce features that are not useful or needed. E. Minimizing changes to project scope is a strategy that can be counterproductive. Flexibility and adaptation in response to changing customer needs are vital in Scrum. This approach might stifle innovation and responsiveness, which are essential for ensuring that the product remains relevant and valuable.'}
Real-World Application
In a Scrum team developing a mobile app, the Product Owner regularly conducts user testing sessions to gather direct customer feedback (D). This feedback reveals that users find certain features difficult to use, prompting the team to prioritize improvements to usability (A). Additionally, analytics show that only a fraction of the app’s features are used, guiding the team to refine their focus on the most valuable functionalities (C).
Common Pitfalls

Focusing solely on velocity as a measure of successNeglecting customer feedback in favor of internal metricsResisting scope changes that align with user needs

Expert Insights

Scrum Guide Reference

Scrum Guide 2020, Section 6: The Product Owner

Expert Author

MR

Marcus Rodriguez

Product Owner & Business Analyst

Backlog management, stakeholder collaboration, user stories

Key Concepts

Value Delivery Customer Feedback Usability Product Backlog Management Adaptation

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