PSPO I Practice Question

Addressing Stakeholder Concerns in Scrum: Transparency & Communication

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Question

A Project Manager working with your Scrum Team has raised concerns about progress and money spent. What are the two best responses?(choose the best two answers)

Options

  • A A. Scrum does not have Project Managers so disregard their concerns.
  • B B. Promote transparency by sharing the Product Backlog and ensuring the Project Manager has access.
  • C C. Show the Earned Value Analysis (EVA) report.
  • D D. Have a discussion with the Project Manager, share the current impediments and forecast for the Sprint.
  • E E. Share the last stakeholder briefing document prepared by the Product Owner.

Answer

  • B. Promote transparency by sharing the Product Backlog and ensuring the Project Manager has access.
  • D. Have a discussion with the Project Manager, share the current impediments and forecast for the Sprint.

Explanation

Promoting transparency by sharing the Product Backlog (Option B) is crucial in Scrum as it allows all stakeholders, including the Project Manager, to understand the team's priorities, progress, and challenges. This transparency not only builds trust but also ensures that everyone is aligned on the project's goals. Having a discussion with the Project Manager (Option D) to share current impediments and the Sprint forecast is equally important. It fosters open communication and collaboration, helping the Project Manager understand the team's situation and how they can support the Scrum Team. In contrast, disregarding the Project Manager's concerns (Option A) undermines the spirit of collaboration and could lead to misalignment. Showing the Earned Value Analysis report (Option C) may not be effective in Scrum, as it does not align with the Scrum framework's focus on empirical process control and could confuse those unfamiliar with such metrics. Sharing the last stakeholder briefing document (Option E) may not provide the real-time insights necessary to address the Project Manager's concerns directly.

Expert Author

SC

Sarah Chen

Certified Scrum Master & Agile Coach

Sprint ceremonies, team facilitation, impediment removal

Why Other Options Are Wrong
Option A is incorrect because disregarding the Project Manager's concerns overlooks the importance of collaboration and stakeholder engagement in Scrum. Option C is not suitable as Earned Value Analysis is not a common practice in Scrum, which focuses on delivering value incrementally rather than measuring progress through traditional project management metrics. Option E may not offer the necessary context or updates to address real-time concerns about progress and money spent, as it is a static document and may not reflect the current state of the project.
Real-World Application
In a recent Sprint, a Scrum Team faced delays due to unexpected technical challenges. The Scrum Master organized a meeting with the Project Manager to discuss these impediments and shared the updated Product Backlog. This transparency allowed the Project Manager to understand the situation better and advocate for additional resources to help the team.
Common Pitfalls
  • Ignoring stakeholder concerns
  • Relying too heavily on traditional project metrics
  • Failing to communicate impediments effectively
  • Not sharing the Product Backlog with stakeholders

Key Concepts

Transparency Collaboration Empirical Process Control Product Backlog Impediments

Scrum Guide Reference

Scrum Guide 2020, Section 3.3 - Scrum Teams

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